Frequently Asked Questions
Everything you need to know about your Creō Studios experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How should I care for my Creō Studios garments?
To maintain the quality of our fabrics, we recommend washing inside out on a cold cycle and hanging to dry. Avoid tumble drying or using bleach to preserve the garment's fit and finish.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How can I track my package?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Are your collections limited edition?
At Creō Studios, we focus on exclusive, small-batch releases to ensure high quality and uniqueness. Once a limited collection is sold out, it is rarely restocked.